WBB's Thought Leadership

Data Analytics, Telehealth, and Patient-Generated Data May Transform Care

May 9

Hospital executives are investing heavily in telehealth solutions and mobile innovation. Access to real-time data from wearables and mobile devices may allow real-time clinical decisions.

“As the healthcare industry turns to video conferencing, patient-generated data and modern communication tools, medical visits of the future will look vastly different than the current approach to care. Technology will take on a distinct role in changing the way patients receive care and how healthcare providers operate within a transformed industry. Using smartphone applications and telehealth technology, medical care in the future ‘will increasingly take place everywhere but the office,’ two healthcare futurists—Eric Topol, director of the Scripps Translational Science Institute, and Ray Dorsey, director of the Center for Health and Technology at the University of Rochester— wrote in Fortune.

“The op-ed coincided with new research by Dorsey and his colleagues at the University of Rochester Medical Center that showed virtual visits were widely embraced by patients with Parkinson’s disease. Internet-enabled connectivity will bring together a broad array of specialists and clinical consultants to offer continuous, targeted expertise for patients. Access to real-time data from wearables and mobile devices will drive clinical decisions. Instead of making an appointment, patients will text their doctor for immediate medical advice. 

 “Hospital executives are already preparing for those changes by investing heavily in telehealth solutions and mobile innovation. Systems like Northwell Health and the University of Pittsburgh Medical Center have launched new telehealth service lines, emboldened by research that shows how electronic consults can improve access to care."

SourceFierce Healthcare

WBB Take: Patient experience is one of the three pillars in the Institute for Healthcare Improvement (IHI) Triple Aim. Quality improvement efforts focused on the patient experience require data that describes the patient journey. The increasing production of patient-generated health data (PGHD) and use of telehealth care modalities offer a wealth of data that essentially describe segments of the patient journey. The growing maturity of analytics platforms, including process mining of medical data, create an opportunity to visualize the data in a way that improves healthcare. WBB has previously used  Emergency Department data to infer underlying workflow, and is looking at ways to use PGHD and telehealth data to find the underlying patient journeys related to substance abuse and suicide. Increasingly, these process-mining and machine-learning tools will be instrumental in improving healthcare and the patient experience.

Cited by Matthew Loxton




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