WBB's Thought Leadership

Learning from the Past – Risk Management at National Scale Using PHR

August 7

The focus of this article addresses the knowledge needs of healthcare organizations that must care for refugees and people affected by shocks such as natural disasters, or for any form of shock in which healthcare delivery was disrupted. The paper discusses a form of insurance that will plan for eventualities, protection from medical delays and mistakes, and a coping strategy for dealing with migrant patients or disrupted healthcare delivery.

 

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Matthew Loxton

Matthew Loxton
Senior Analyst, Knowledge Management

Mr. Loxton is a certified knowledge management practitioner with extensive international experience in putting knowledge to work in achieving organizational goals. He has served in senior, global KM roles in the US and Australia, and holds a master’s degree in knowledge management from the University of Canberra. Matthew is a peer reviewer for the international journal of Knowledge Management Research & Practice, and has written numerous KM articles for various publications on customer service, analytics, and knowledge management. Matthew’s pro bono roles have included KM and IT governance support for the Queensland Emergency Medicine Research Foundation (QEMRF) and the St. Andrew’s Medical Research Institute (SAMI). Matthew currently works at Whitney, Bradley, & Brown as a senior analyst for knowledge management in healthcare, contracting to the Veterans Health Administration (VHA), and he regularly blogs on knowledge management and organizational learning – see http://mloxton.wordpress.com. Matthew can also be followed on Twitter: @mloxton.

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