WBB's Thought Leadership

CaseStudy: VHA Product Effectiveness Lessons Learned Knowledgebase

January 13

CHALLENGE:

  • VHA required the capability to quickly search, retrieve, and analyze a wealth of information from past projects to provide evidence and develop actionable recommendations for decision-makers, project teams, users, and other stakeholders.

CLIENT RESULTS:

  • Employed pilot capabilities to retrieve and analyze information from past six years of projects to develop evidence for requirements recommendations on a new large-scale project.
  • Supported integrated analysis of historical project data to create a  series of journals of lessons learned on project implementation topics.

SOLUTION:

  • Supported the VHA Product Effectiveness (PE) organization in developing an integrated knowledgebase for organizing, searching, retrieving, and sharing data.
  • Designed effective communication tools including reports, presentations, executive issue papers, infographics, and wiki pages.
  • Developed analytical capabilities for qualitative and quantitative data to correlate observations, identify trends and risks, and provide evidence for assessments and recommendations.
  • Integrated outputs into VA SharePoint infrastructure for wider sharing of results.

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