WBB's Thought Leadership

U.S. Immigration and Customs Enforcement HSI Freedom of Information Act Support

November 12

CHALLENGE:

  • Homeland Security Investigations (HSI) Freedom of Information Act (FOIA) provides analysis and recommendations for the release or withholding of law enforcement information in response to FOIA requests
  • The client faces a continuing backlog of requests requiring a prompt response and a shortage of government staff to address the case load

SOLUTION:

  • Provide resources with FOIA  analysis training and experience who understand the heightened sensitivities of federal law enforcement information environment
  • Provide training for resources as needed to ensure compliance with all FOIA policies and statutes
  • Implement standard operating procedures based on best practices to develop and track additional data variables for the case management database

CLIENT RESULTS:

  • Processed 37% of all FOIA requests closed in FY13
  • No analysis errors reported, resulting in efficient and thorough processing of cases
  • Search capability for FOIA and TECS cases significantly improved, resulting in quicker search capabilities during processing of cases
  • 363 requests completed in 2013
  • 534 cases opened in 2013
  • 489 cases closed in 2013

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